.pitis-chatbot {
  --pitis-chatbot-blue: #116bea;
  --pitis-chatbot-green: #34c759;
  --pitis-chatbot-ink: #071844;
  --pitis-chatbot-muted: #60708b;
  --pitis-chatbot-line: #d8e4f2;
  --pitis-chatbot-soft: #f4f8fd;
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 9999;
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
  color: var(--pitis-chatbot-ink);
}

.pitis-chatbot * {
  box-sizing: border-box;
}

.pitis-chatbot-bubble {
  width: 136px;
  height: 175px;
  border: 0;
  border-radius: 0;
  color: #fff;
  background: transparent;
  box-shadow: none;
  display: grid;
  place-items: center;
  cursor: pointer;
  position: relative;
  overflow: visible;
  transition: transform .18s ease, box-shadow .18s ease;
}

.pitis-chatbot-bubble::after {
  content: none;
}

.pitis-chatbot-bubble:hover {
  transform: translateY(-2px);
}

.pitis-chatbot.is-open .pitis-chatbot-bubble {
  display: none;
}

.pitis-chatbot-bubble-img {
  width: auto;
  height: 175px;
  display: block;
  object-fit: contain;
  border-radius: 0;
  background: transparent;
  position: relative;
  z-index: 1;
  filter: drop-shadow(0 14px 16px rgba(7, 24, 68, .28)) drop-shadow(0 4px 7px rgba(7, 24, 68, .18));
}

.pitis-chatbot-badge {
  width: 13px;
  height: 13px;
  border-radius: 99px;
  background: #22c55e;
  border: 2px solid #fff;
  position: absolute;
  top: 8px;
  right: auto;
  left: 19px;
  z-index: 3;
}

.pitis-chatbot-panel {
  width: min(392px, calc(100vw - 28px));
  height: min(620px, calc(100vh - 110px));
  margin-bottom: 14px;
  border: 1px solid rgba(216, 228, 242, .95);
  border-radius: 24px;
  background: rgba(255,255,255,.96);
  box-shadow: 0 28px 84px rgba(7, 24, 68, .24);
  overflow: hidden;
  backdrop-filter: blur(14px);
  display: flex;
  flex-direction: column;
}

.pitis-chatbot.is-staff .pitis-chatbot-panel {
  width: min(760px, calc(100vw - 28px));
}

.pitis-chatbot-panel[hidden] {
  display: none;
}

.pitis-chatbot-header {
  min-height: 74px;
  padding: 16px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  color: #fff;
  background: linear-gradient(135deg, var(--tenant-primary, #116bea), var(--tenant-secondary, #34c759));
}

.pitis-chatbot-title {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.pitis-chatbot-title-avatar {
  width: 38px;
  height: 38px;
  border-radius: 14px;
  object-fit: cover;
  flex: 0 0 auto;
  background: rgba(255,255,255,.18);
  box-shadow: 0 8px 20px rgba(7, 24, 68, .16);
}

.pitis-chatbot-title-text {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.pitis-chatbot-title-text strong {
  font-size: 16px;
  letter-spacing: 0;
}

.pitis-chatbot-title-text span {
  font-size: 12px;
  opacity: .86;
}

.pitis-chatbot-close {
  width: 36px;
  height: 36px;
  border: 1px solid rgba(255,255,255,.36);
  border-radius: 14px;
  background: rgba(255,255,255,.12);
  color: #fff;
  font-size: 26px;
  line-height: 1;
  cursor: pointer;
}

.pitis-chatbot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 18px;
  background:
    radial-gradient(circle at 15% 0%, rgba(17,107,234,.08), transparent 28%),
    linear-gradient(180deg, #f8fbff 0%, #fff 100%);
}

.pitis-chatbot-msg {
  display: flex;
  margin-bottom: 12px;
}

.pitis-chatbot-msg--user {
  justify-content: flex-end;
}

.pitis-chatbot-msg__bubble {
  max-width: 86%;
  padding: 11px 13px;
  border-radius: 16px;
  border: 1px solid var(--pitis-chatbot-line);
  background: #fff;
  color: var(--pitis-chatbot-ink);
  font-size: 13.5px;
  line-height: 1.45;
  box-shadow: 0 8px 18px rgba(7, 24, 68, .06);
  white-space: normal;
  overflow-wrap: anywhere;
}

.pitis-chatbot-msg--result {
  display: block;
}

.pitis-chatbot-result {
  width: 100%;
  overflow: hidden;
  border: 1px solid var(--pitis-chatbot-line);
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 10px 24px rgba(7, 24, 68, .08);
}

.pitis-chatbot-result__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 15px;
  border-bottom: 1px solid var(--pitis-chatbot-line);
  background: linear-gradient(135deg, rgba(17,107,234,.07), rgba(52,199,89,.07));
}

.pitis-chatbot-result__head > div {
  display: grid;
  gap: 4px;
}

.pitis-chatbot-result__title {
  font-size: 15px;
}

.pitis-chatbot-result__subtitle {
  color: var(--pitis-chatbot-muted);
  font-size: 11.5px;
  line-height: 1.4;
}

.pitis-chatbot-result__cache {
  flex: 0 0 auto;
  padding: 4px 7px;
  border: 1px solid #b9e8ca;
  border-radius: 999px;
  color: #087a38;
  background: #eafaf0;
  font-size: 10px;
  font-weight: 800;
}

.pitis-chatbot-result__cards {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  padding: 12px 12px 4px;
}

.pitis-chatbot-result__metric {
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--pitis-chatbot-line);
  border-top: 3px solid var(--tenant-primary, #116bea);
  border-radius: 10px;
  background: #fff;
}

.pitis-chatbot-result__metric span {
  display: block;
  overflow: hidden;
  color: var(--pitis-chatbot-muted);
  font-size: 10px;
  font-weight: 800;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pitis-chatbot-result__metric strong {
  display: block;
  margin-top: 5px;
  overflow-wrap: anywhere;
  font-size: 15px;
}

.pitis-chatbot-result__metric.tone-success { border-top-color: #22b967; }
.pitis-chatbot-result__metric.tone-warning { border-top-color: #f5a000; }
.pitis-chatbot-result__metric.tone-danger { border-top-color: #ef4444; }

.pitis-chatbot-result__statuses {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 10px 12px 4px;
}

.pitis-chatbot-result__status {
  padding: 5px 8px;
  border: 1px solid #cfe0f5;
  border-radius: 999px;
  color: #24588d;
  background: #eef6ff;
  font-size: 10.5px;
  font-weight: 800;
}

.pitis-chatbot-result__status.tone-success { border-color: #b9e8ca; color: #087a38; background: #eafaf0; }
.pitis-chatbot-result__status.tone-warning { border-color: #f7d58d; color: #955b00; background: #fff7e3; }
.pitis-chatbot-result__status.tone-danger { border-color: #ffc5c5; color: #b42318; background: #fff0f0; }

.pitis-chatbot-result__table-wrap {
  margin: 10px 12px 0;
  overflow-x: auto;
  border: 1px solid var(--pitis-chatbot-line);
  border-radius: 10px;
}

.pitis-chatbot-result__table {
  width: 100%;
  min-width: 590px;
  border-collapse: collapse;
  font-size: 10.5px;
}

.pitis-chatbot-result__table th,
.pitis-chatbot-result__table td {
  padding: 8px 9px;
  border-bottom: 1px solid #e7eef7;
  text-align: left;
  vertical-align: top;
  overflow-wrap: anywhere;
}

.pitis-chatbot-result__table th {
  color: #fff;
  background: #324b75;
  font-size: 10px;
  white-space: nowrap;
}

.pitis-chatbot-result__table tbody tr:last-child td { border-bottom: 0; }
.pitis-chatbot-result__table tbody tr:nth-child(even) { background: #f8fbff; }

.pitis-chatbot-result__pager {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 6px;
  padding: 8px 12px;
  color: var(--pitis-chatbot-muted);
  font-size: 10.5px;
}

.pitis-chatbot-result__pager span { margin-right: auto; }
.pitis-chatbot-result__pager button {
  padding: 5px 8px;
  border: 1px solid var(--pitis-chatbot-line);
  border-radius: 8px;
  color: var(--pitis-chatbot-ink);
  background: #fff;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}
.pitis-chatbot-result__pager button:disabled { opacity: .4; cursor: default; }

.pitis-chatbot-result__actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 7px;
  padding: 10px 12px 12px;
  border-top: 1px solid #edf2f8;
}

.pitis-chatbot-result__action {
  padding: 7px 10px;
  border: 1px solid #bfd3eb;
  border-radius: 9px;
  color: var(--pitis-chatbot-ink);
  background: #fff;
  font-size: 10.5px;
  font-weight: 800;
  text-decoration: none;
}

.pitis-chatbot-result__action.action-view,
.pitis-chatbot-result__action.action-pdf {
  border-color: var(--tenant-primary, #116bea);
  color: #fff;
  background: var(--tenant-primary, #116bea);
}

.pitis-chatbot-action-card {
  width: 100%;
  overflow: hidden;
  padding: 15px;
  border: 1px solid #c9daf0;
  border-top: 4px solid var(--tenant-primary, #116bea);
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 10px 24px rgba(7, 24, 68, .08);
}

.pitis-chatbot-action-card__title {
  display: block;
  margin-bottom: 12px;
  font-size: 15px;
}

.pitis-chatbot-action-card__fields {
  display: grid;
  grid-template-columns: minmax(105px, .8fr) minmax(0, 2fr);
  gap: 7px 12px;
  margin: 0;
  font-size: 12px;
}

.pitis-chatbot-action-card__fields dt {
  color: var(--pitis-chatbot-muted);
  font-weight: 700;
}

.pitis-chatbot-action-card__fields dd {
  margin: 0;
  overflow-wrap: anywhere;
  font-weight: 800;
}

.pitis-chatbot-action-card__warning {
  margin: 12px 0 0;
  padding: 9px 10px;
  border: 1px solid #f7d58d;
  border-radius: 9px;
  color: #805200;
  background: #fff8e8;
  font-size: 11px;
  line-height: 1.4;
}

.pitis-chatbot-action-card__actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 13px;
}

.pitis-chatbot-action-card__actions button,
.pitis-chatbot-action-card__actions a {
  padding: 8px 11px;
  border: 1px solid #bfd3eb;
  border-radius: 9px;
  font: inherit;
  font-size: 11px;
  font-weight: 800;
  text-decoration: none;
  cursor: pointer;
}

.pitis-chatbot-action-card__actions .is-cancel {
  color: #a61b1b;
  border-color: #f1b5b5;
  background: #fff;
}

.pitis-chatbot-action-card__actions .is-confirm {
  color: #fff;
  border-color: var(--tenant-primary, #116bea);
  background: var(--tenant-primary, #116bea);
}
.pitis-chatbot-link {
  color: inherit;
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 2px;
  overflow-wrap: anywhere;
}

.pitis-chatbot-msg--user .pitis-chatbot-msg__bubble {
  border-color: transparent;
  color: #fff;
  background: linear-gradient(135deg, var(--tenant-primary, #116bea), #0f7af5);
}

.pitis-chatbot-typing {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 10px 12px;
  border-radius: 14px;
  border: 1px solid var(--pitis-chatbot-line);
  background: #fff;
}

.pitis-chatbot-typing[hidden] {
  display: none;
}

.pitis-chatbot-typing span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--pitis-chatbot-muted);
  animation: pitis-chatbot-pulse 1s ease-in-out infinite;
}

.pitis-chatbot-typing span:nth-child(2) { animation-delay: .12s; }
.pitis-chatbot-typing span:nth-child(3) { animation-delay: .24s; }

@keyframes pitis-chatbot-pulse {
  0%, 80%, 100% { opacity: .35; transform: translateY(0); }
  40% { opacity: 1; transform: translateY(-3px); }
}

.pitis-chatbot-form {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
  padding: 14px;
  border-top: 1px solid var(--pitis-chatbot-line);
  background: #fff;
}

.pitis-chatbot-input {
  min-height: 44px;
  max-height: 120px;
  resize: none;
  border: 1px solid var(--pitis-chatbot-line);
  border-radius: 16px;
  padding: 12px 13px;
  outline: none;
  color: var(--pitis-chatbot-ink);
  background: var(--pitis-chatbot-soft);
  font: inherit;
  font-size: 13.5px;
}

.pitis-chatbot-input:focus {
  border-color: var(--tenant-primary, #116bea);
  box-shadow: 0 0 0 3px rgba(17, 107, 234, .12);
}

.pitis-chatbot-send {
  min-width: 76px;
  border: 0;
  border-radius: 16px;
  padding: 0 15px;
  color: #fff;
  background: linear-gradient(135deg, var(--tenant-primary, #116bea), var(--tenant-secondary, #34c759));
  font-weight: 800;
  cursor: pointer;
}

.pitis-chatbot-send:disabled,
.pitis-chatbot-input:disabled {
  cursor: wait;
  opacity: .68;
}

@media (max-width: 560px) {
  .pitis-chatbot {
    right: 14px;
    bottom: 14px;
  }
  .pitis-chatbot-panel {
    width: calc(100vw - 28px);
    height: min(620px, calc(100vh - 90px));
    border-radius: 20px;
  }
  .pitis-chatbot-bubble {
    width: 112px;
    height: 145px;
  }
  .pitis-chatbot-bubble-img {
    width: auto;
    height: 145px;
  }
  .pitis-chatbot-badge {
    top: 7px;
    right: auto;
    left: 16px;
  }
  .pitis-chatbot-result__cards { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .pitis-chatbot-result__actions { justify-content: flex-start; }
  .pitis-chatbot-action-card__fields { grid-template-columns: 1fr; gap: 3px; }
  .pitis-chatbot-action-card__fields dd { margin-bottom: 7px; }
}
.pitis-chatbot-mode{
  display:inline-flex;
  width:max-content;
  margin-top:4px;
  padding:2px 7px;
  border:1px solid rgba(255,255,255,.42);
  border-radius:999px;
  color:#fff;
  background:rgba(255,255,255,.14);
  font-size:10px;
  font-weight:800;
  line-height:1.2;
}

.pitis-chatbot-help-card {
  width: min(100%, 330px);
  display: grid;
  gap: 7px;
  padding: 16px;
  border: 1px solid #cddbeb;
  border-left: 4px solid var(--tenant-secondary, #1aaa68);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 9px 24px rgba(16, 40, 76, .09);
}

.pitis-chatbot-help-card__eyebrow {
  color: var(--tenant-secondary, #168d75);
  font-size: 10px;
  font-weight: 900;
}

.pitis-chatbot-help-card__title {
  color: #102a55;
  font-size: 16px;
}

.pitis-chatbot-help-card__copy {
  margin: 0;
  color: #5c6d87;
  font-size: 12px;
  line-height: 1.5;
}

.pitis-chatbot-help-card__link {
  min-height: 38px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-top: 4px;
  padding: 7px 12px;
  border: 1px solid var(--tenant-primary, #116bea);
  border-radius: 6px;
  color: #fff;
  background: var(--tenant-primary, #116bea);
  font-weight: 850;
  text-decoration: none;
}

.pitis-chatbot-map-card {
  width: 100%;
  overflow: hidden;
  border: 1px solid var(--pitis-chatbot-line);
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 12px 28px rgba(7, 24, 68, .1);
}

.pitis-chatbot-map-card__reply {
  margin: 0;
  padding: 13px 14px 0;
  color: var(--pitis-chatbot-ink);
  font-size: 13px;
  line-height: 1.45;
  white-space: pre-line;
}

.pitis-chatbot-map-card__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
  padding: 14px;
  border-bottom: 1px solid var(--pitis-chatbot-line);
  background: linear-gradient(135deg, rgba(17,107,234,.08), rgba(52,199,89,.08));
}

.pitis-chatbot-map-card__head > div {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.pitis-chatbot-map-card__title {
  color: var(--pitis-chatbot-ink);
  font-size: 15px;
}

.pitis-chatbot-map-card__subtitle {
  color: var(--pitis-chatbot-muted);
  font-size: 11.5px;
  line-height: 1.35;
}

.pitis-chatbot-map-card__count {
  flex: 0 0 auto;
  padding: 5px 8px;
  border: 1px solid rgba(17, 107, 234, .18);
  border-radius: 999px;
  color: var(--tenant-primary, #116bea);
  background: #fff;
  font-size: 11px;
  font-weight: 900;
}

.pitis-chatbot-map-card__map {
  height: 220px;
  border-bottom: 1px solid var(--pitis-chatbot-line);
  background: #e8f1fb;
}

.pitis-chatbot-map-card__map .leaflet-control-attribution {
  font-size: 9px;
}

.pitis-chatbot-map-card__list {
  display: grid;
  gap: 8px;
  padding: 12px 14px;
  background: #fbfdff;
}

.pitis-chatbot-map-card__item {
  display: grid;
  grid-template-columns: 10px 1fr;
  gap: 8px;
  align-items: start;
  min-width: 0;
}

.pitis-chatbot-map-card__dot {
  width: 9px;
  height: 9px;
  margin-top: 5px;
  border-radius: 999px;
  box-shadow: 0 0 0 3px rgba(17, 107, 234, .1);
}

.pitis-chatbot-map-card__item strong {
  display: block;
  overflow: hidden;
  color: var(--pitis-chatbot-ink);
  font-size: 12.5px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pitis-chatbot-map-card__item span {
  display: block;
  overflow: hidden;
  color: var(--pitis-chatbot-muted);
  font-size: 11px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.pitis-chatbot-map-card__empty {
  margin: 0;
  padding: 12px 14px;
  color: var(--pitis-chatbot-muted);
  font-size: 12px;
  line-height: 1.45;
}

.pitis-chatbot-map-card__link {
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 14px 14px;
  min-height: 38px;
  border: 1px solid var(--tenant-primary, #116bea);
  border-radius: 12px;
  color: #fff;
  background: linear-gradient(135deg, var(--tenant-primary, #116bea), var(--tenant-secondary, #34c759));
  font-size: 12px;
  font-weight: 900;
  text-decoration: none;
}

@media (max-width: 560px) {
  .pitis-chatbot-map-card__map {
    height: 190px;
  }
}

@media (max-width: 1100px) {
  .pitis-chatbot {
    right: 12px;
    bottom: 6px;
    z-index: 1460;
  }

  .pitis-chatbot.is-open {
    bottom: 12px;
    z-index: 1600;
  }
}